All Clients of EmpireVPS can take advantage of our 30 days money back guarantee in web hosting services and 7 days money back guarantee in VPS Hosting services if our services does not satisfy their needs, and the:
- Service is cancelled within 30 (thirty) calendar days from the date of its order
- Service cancellation is immediate
- Support ticket is opened after cancellation is submitted
- Invoice was paid by PayPal or Credit Card.
Conditions under does not apply:
- The Service was terminated due to a violation of the Terms of service
- The Service was white-labeled
- The user is a Client for more than 30 days
- The Money back guarantee does not apply for additional IP addresses, licenses, add funds transactions and other one-time payments
All refunds are processed within 3 business days.